First: Ask yourself if you truly need this feature. It's meant for teams where you want the upline team to see the downline teams, but the downlines can't see the upline information. It is only for team members who have user profiles in your Radius account. You must assign all users to the upline or a downline team or everything will get messed up. So if you do need this, continue on.
Quick Reference:
Account> Downline Agencies> Add Agency
*When using downlines, you must remember 2 things:
To create a downline agency, you must first create an Up-Line agency.
After you've created the upline/downlines, you must assign all users to one of the agencies. (Account> Manage Users> Edit> Agency tab. Make assignments & Save)
Add the Upline first (ei. Acme Insurance), filling out the form, setting the number of users for that specific part of your agency (1 user, 3 users in the upline or set to 0 for unlimited users). Leave the rest of the information as it is. We recommend leaving the Agency commission splits alone in this section and Saving. You can set things more specifically in the product level either by agents or by agency in Products. If you do it here and in Products, your calculations will be off. Save changes.
Now add the downline agencies, again assigning a contact who is already a Radius seat holder to be the admin of that downline & fill out the rest of the form. Choose the upline agency. Again, we recommend leaving the Agency commission splits alone in this section and Saving. You can set things more specifically in the product level either by agents or by agency in Products. If you do it here and in Products, your calculations will be off. Save changes.
Add as many downlines as you like. Just make sure that your account owner or main admin is the primary Upline.
