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Call Forwarding

*Call Forwarding is only available on the AMS plans. 

Clu Connors avatar
Written by Clu Connors
Updated over a week ago

Here's a video on How to Use the Call Forwarding feature and how to set it up. Below the video are the written set up instructions.

*Call Forwarding is only available on the AMS plans. 

  1. Go to Settings> Phone Dialer & Call Queues> Phone Numbers

  2. Click on the Options button next to the phone number you want to set forwarding for

  3. Set the number to forward to. Click Save Information.

4) Now in your Dialer, you'll see the option to start forwarding calls. Click on that option. To stop forwarding calls, go back to your Dialer which now says Forwarding Calls and choose Stop Forwarding Calls. If you are leaving the office, sign out of Radius after hitting Start Forwarding Calls. Otherwise, calls will ring first to your CRM and then your cell. If you log out of Radius, it will go directly to your cell.

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