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LESSON 1: Creating Lead & Client Call Scripts
Quick Summary: Settings > Coverage Types & Custom Data Fields > Add Custom Tab
Extra Credit:
Review Linked Records
Review Client Access Portal
LESSON 2: Field Customization Options
Quick Summary:
Settings > Email, Columns, Calendar & Other > Custom Dates & Agent Fields
Settings > Coverage Types & Custom Data Fields
Extra Credit:
Custom Dates Instructional
Coverage Types & Data Fields Instructional