Every Telephone Feature Built into Radius

With Built in VoIP, Radius is a Call Center Solution for the Single Agent or the Telesales Center

16 articles in this collection
Written by Clu Connors and Danielle Bond

Setting up your VOIP dialer

Instructions on how to set up your VOIP dialer

Written by Danielle Bond
Updated over a week ago

Playable Recordings & Disclaimers

Don't want to have to repeat a disclaimer each time you make a call? Hit Play instead!

Written by Danielle Bond
Updated over a week ago

Setting up your Basic Dialer

These are the instructions if you chose the basic dialer plan option

Written by Danielle Bond
Updated over a week ago

Using the VOIP dialer as an Agent

Written by Clu Connors
Updated over a week ago

Using the outbound/click-to-call dialer as an Agent

Written by Clu Connors
Updated over a week ago

Call Forwarding

Written by Clu Connors
Updated over a week ago

Adding & Removing From Call Queues

Written by Clu Connors
Updated over a week ago

IVR Menu & Phone Extensions (Full VOIP plans only)

Written by Clu Connors
Updated over a week ago

Setting Caller ID & Setting Area Codes

Set your active caller ID and caller ID numbers for automatic area code recognition.

Written by Clu Connors
Updated over a week ago

How To Video: Create Call Queues

Written by Clu Connors
Updated over a week ago

Voice Mail Drop (for VOIP Inbound/Preview Dialer plan only)

Written by Clu Connors
Updated over a week ago

Add Voice Mail to an Inbound Phone Number

Written by Clu Connors
Updated over a week ago

Frequently Asked Dialer Questions

Written by Clu Connors
Updated over a week ago

Overview: Dialer Choices

Written by Clu Connors
Updated over a week ago

Purchasing Inbound Phone Numbers & Setting up Voicemail Greetings

Written by Clu Connors
Updated over a week ago

VOIP Feature: User Groups & IVR

Written by Clu Connors
Updated over a week ago