Every Telephone Feature Built into Radius
With Built in VoIP, Radius is a Call Center Solution for the Single Agent or the Telesales Center
16 articles
Written by Danielle Bond and Clu Connors
Setting up your VOIP dialer
Instructions on how to set up your VOIP dialerWritten by Danielle Bond. Updated over a week ago
Playable Recordings & Disclaimers
Don't want to have to repeat a disclaimer each time you make a call? Hit Play instead!Written by Danielle Bond. Updated over a week ago
Setting up your Basic Dialer
These are the instructions if you chose the basic dialer plan optionWritten by Danielle Bond. Updated over a week ago
Using the VOIP dialer as an Agent
Written by Clu Connors. Updated over a week ago
Using the outbound/click-to-call dialer as an Agent
Written by Clu Connors. Updated over a week ago
Call Forwarding
Written by Clu Connors. Updated over a week ago
Adding & Removing From Call Queues
Written by Clu Connors. Updated over a week ago
IVR Menu & Phone Extensions (Full VOIP plans only)
Written by Clu Connors. Updated over a week ago
Setting Caller ID & Setting Area Codes
Set your active caller ID and caller ID numbers for automatic area code recognition.Written by Clu Connors. Updated over a week ago
How To Video: Create Call Queues
Written by Clu Connors. Updated over a week ago
Voice Mail Drop (for VOIP Inbound/Preview Dialer plan only)
Written by Clu Connors. Updated over a week ago
Add Voice Mail to an Inbound Phone Number
Written by Clu Connors. Updated over a week ago
Frequently Asked Dialer Questions
Written by Clu Connors. Updated over a week ago
Overview: Dialer Choices
Written by Clu Connors. Updated over a week ago
Purchasing Inbound Phone Numbers & Setting up Voicemail Greetings
Written by Clu Connors. Updated over a week ago
VOIP Feature: User Groups & IVR
Written by Clu Connors. Updated over a week ago