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Training Seminars & Previously Recorded Trainings

Enroll in and watch previously recorded training series here (Current are at the top. Scroll down for the old timey stuff!)

Written by Danielle Bond

2026 Enrollment Season Prep Academy
RECORDED SESSIONS FROM AUGUST 2026
VIDEO PLAYLIST

JUST 1 THING JULY
Short videos to help you get Radius running to your optimal needs.
Watch & Read

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2025 Enrollment Season Prep Academy
​VIDEO PLAYLIST
​
PRESENTATION SLIDES

Monday, August 4: Best practices for tracking sales pipeline, policy management

Tuesday, August 5: Compliance (SOA, Permission to Contact, ACA Consents, ACA Attestations, recordings & more)

Wednesday, August 6: Email Best Practices & Template Creation

Thursday, August 7: Lead Vendors, Landing Pages, Appointment Creation & best practices for tracking ROI

Friday, August 8: Dialer Set Up & Best Practices for calling & texting

Monday, August 11: Phone dialing best practices for agents (conference calling, phone book option, using voice mail drop)

Tuesday, August 12: Automated Workflows (emails, texts, consents, call queues...and more!)

Wednesday, August 13: Carriers: Documentation, adding phone numbers to Phone Book, Revenue Reports by carrier, Commission Import Statement

Thursday, August 14: Product Commissions & Reconciliation

Friday, August 15: Saved Reports (goals, scheduled reports, and so much more!)

Strategy First: Turning Features Into Strategic Wins
​WATCH HERE

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​2025 Client Retention & Expansion/ Open Enrollment Debrief
​VIDEO PLAYLIST

2/24, Monday: Client Retention Email Templates & Best Practices

2/25, Tuesday: Client Retention Automated Workflows

2/26, Wednesday: Policy Management

2/27, Thursday: Sales Tracking & Appointment Success with Reporting

2/28, Friday: Automating Aged Lead Touches
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Enrollment Season Prep Academy (Recorded Live Trainings)
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​Tuesday, 8/13: Consents, Scopes, Attestations & Compliance
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​Wednesday, 8/14: Appointment Calendar & Reminders


​Thursday, 8/15: Creating Templates & Building Workflows


​Friday, 8/16: Using Reports for Targeting Leads & Clients

PREVIOUSLY RECORDED TRAININGS:

February 2024: AEP Debrief

Day 1: Using Saved Reports to update Policies and more

Day 2: Using Aged Lead Status and marketing throughout the year via mass email & workflows

Day 3: Commission Module & Revenue Reports to check on payments

Day 4: Product Commission updates

2023 Off To The Races: Open Enrollment & Radius

Day 1: Phone System & Screenshare

Day 2: Customizations, Generate Scope of Appointment & ACA Consent, Client Prescription Updates

Day 3: Appointment Scheduling & Reminders

Day 4: Templates & Automations

Day 5: Reports

2.023 New Features

2022 Racing School Sessions:


​Monday, August 8th: Using the Phone Dialer & Screen Share
​
​Meeting Recording:

Access Passcode: 4JEZ+?1D

Meeting Recording:

Access Passcode: &F5px4#T
​

Related Articles:
​CMS & HIPPA Regulations & Radius
​Custom Field Options
​Counties
​Carriers & Products
​Import Spreadsheet
​
​
​
​Wednesday, August 10th: Appointment Scheduler & Appointment Reminders
​Meeting Recording:

Access Passcode: ?kj4=&JK


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​Thursday, August 11th: Creating Email Marketing Templates

Meeting Recording:

Access Passcode: 21O*@Y1u

Related Articles:
​CMS Marketing Guidelines & Disclaimer Requirements
​Creating Email Templates
​Improve Deliverability
​SMTP Set Up
​Spam Trigger Words
​Landing Pages
​
Friday, August 12th: Building Automated Marketing Workflows

Meeting Recording:

Related Articles:

Monday, August 15th: Add Carriers, Products & Commissions
​Meeting Recording:
​https://us02web.zoom.us/rec/share/JSiSWdjKmXAknGO23IzIObM0yiXV-7-EXVwC0_McbF46jz02lDkTMvGJbOv274Sn.PsA97ZIdQCNnckk-
​Passcode: T1+?pX4!

Related Articles:
​Carriers, Products & Commissions
​Commission Reconciliation Module
​
Tuesday, August 16th: TRACK IS CLOSED. NO SESSIONS
​Related Articles:
​What To Do With Your Downtime
​
Wednesday, August 17th: Using the Phone Dialer to be CMS Compliant
​Related Articles:
​Setting Up the VOIP Dialer and Using the Dialer
​CMS & HIPPA Regulations & Radius
​
​
Thursday, August 18th: Reporting Tools for Targeting Leads & Clients
​Meeting Recording: https://us02web.zoom.us/rec/share/VCG8yayltK4MUe2asmtAuM4TH1GVxv5_alxPzCblmkBKLgGRYrqemiCky-onEzbh.cm507gihT9VitPyG

Passcode: muf&FDh7
​
​Related Articles:
​Report Features

Saved Reports To Dashboard
​Mail Merge & Mailing Labels
​Email Unsubscribe Report
​
Friday, August 19th: Lead Capture with Landing Pages

Meeting Recording:


​Related Articles:
​Landing Pages


​2022 AEP Debrief

Day 1: Expand Your BOB (Book of Business) from existing records with statuses, linked records & marketing

Day 2: Reports

Day 3: Automated Workflows

Day 4: Carriers, Products and a Preview of the new Commission Import feature

Day 5: Appointment Scheduler, Reminders & Calendar Features

2021 AEP Prep
​LESSON 1: Creating Lead & Client Call Scripts
​
Quick Summary: Settings > Coverage Types & Custom Data Fields > Add Custom Tab

Extra Credit:
Review Linked Records

LESSON 2: Field Customization Options

Quick Summary:
Settings > Email, Columns, Calendar & Other > Custom Dates & Agent Fields

Settings > Coverage Types & Custom Data Fields

Extra Credit:
Custom Dates Instructional
Coverage Types & Data Fields Instructional

LESSON 3: Customize Email Templates

Quick Summary:
Drips > Add Email Template

Extra Credit:
Review Email Template Creation In More Depth
Review the Boot Camp Day 2 video on email marketing

LESSON 4: Automated Workflows

Quick Summary:
Settings> Account Tags> Add Tag of "AEP-Not Yet Selected"
Settings> Phone Dialer> Call Queues> Add queue of "AEP Clients Check In"
Settings> Automated Workflows. Create!

Extra Credit:
Deep Dive into the Phone Dialer & How to get the most out of it
Even Deeper Dive into Automated Workflows

2020 Virtual Office Boot Camp

Virtual Office Boot Camp:
At the start of quarantine, we created a boot camp that helps you go in depth on how to use Radiusbob as your virtual office. The videos are longer than just a normal instructional 'how to' video, but are very useful in learning the potential of Radiusbob for your business.

Day 1: Phone Features/ Making the most of quarantine one call at a time... pants optional.
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Day 2: Email Features/ Automate, send mass emails, create templates & more
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Day 3: Deep Dive into Automated Workflows
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Day 4: Let's Get Physical!... with Physical Mailings
​

Day 5: Casual Friday was never so professional: Screen Share & Client Portal Access

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